PagerDuty workflows topics
12 short topics in Observability SRE and Production Operations. Each one is a single focused exercise with a clear piece of evidence at the end.
12 topics, one exercise each.
Work through them in order, or jump to the one you need.
These are draft topic outlines (draft; instructor review pending). Full lessons follow after review; ask Ajay if you need a topic sooner.
- 01
Incident signal intake
Produce a PagerDuty workflows design applying incident signal intake; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 02
Severity and priority classification
Produce a PagerDuty workflows design applying severity and priority classification; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 03
Service ownership and routing
Produce a PagerDuty workflows design applying service ownership and routing; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 04
Escalation policy
Produce a PagerDuty workflows design applying escalation policy; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 05
On-call handover
Produce a PagerDuty workflows design applying on-call handover; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 06
Response collaboration
Produce a PagerDuty workflows design applying response collaboration; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 07
Timeline and evidence capture
Produce a PagerDuty workflows design applying timeline and evidence capture; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 08
Runbook integration
Produce a PagerDuty workflows design applying runbook integration; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 09
Status communication
Produce a PagerDuty workflows design applying status communication; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 10
Post-incident learning
Produce a PagerDuty workflows design applying post-incident learning; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 11
Response metric interpretation
Produce a PagerDuty workflows design applying response metric interpretation; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course → - 12
Workflow and notification verification
Produce a PagerDuty workflows design applying workflow and notification verification; justify a tradeoff and define review criteria. Keep the exercise bounded and record the behavior supported by the chosen version.
Open micro-course →
Learn the same ideas beyond PagerDuty workflows.
These courses share topics with this one, so you can compare how each language or tool handles the same concept.
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